Frequently Asked Questions

When you serve over 400,000 people per year, there are going to be a lot of questions that need to be answered in order to provide the best possible customer service and experience. We provide the most important information about our services and policies within pages on the websites, however some questions are also frequently asked. Please see the following answers to those questions.


Unanswered questions, contact Bike Rent NYC at:

More Information

Bike Rent NYC is now the most-popular place to rent bikes in New York City, offering great prices, top-quality Trek and Giant bikes, and friendly professional service. Take advantage of our daily pass add-on ($5) to pick-up in one location and drop off in another. Evaluate monthly or annual bike network memberships entitling members to unlimited access to bikes at all four (4) shops.  Learn more about Bike Rent NYC guided bike tours of Central Park, and guided bike tours of Brooklyn Bridge, Brooklyn Bridge Park and Greenway. We also offer special group bike rental rates and deals on group bike tours, call (917) 283-2453 to inquire.